Cookie Policy
Last updated: October 28, 2025
What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help websites remember your preferences, improve functionality, and provide analytics about how the site is used.
How We Use Cookies
HeySales uses cookies and similar tracking technologies to:
- Keep you signed in and remember your preferences
- Understand how you use our platform
- Improve our services and fix issues
- Provide personalized content and recommendations
- Measure the effectiveness of our marketing campaigns
- Prevent fraud and enhance security
Types of Cookies We Use
1. Essential Cookies
Required for the platform to function. These cannot be disabled.
- Authentication and account access
- Security and fraud prevention
- Load balancing and session management
2. Functional Cookies
Enable enhanced functionality and personalization.
- User preferences and settings
- Language and region preferences
- Interface customization
3. Analytics Cookies
Help us understand how visitors use our platform.
- Page views and feature usage
- Session duration and navigation patterns
- Error tracking and performance monitoring
- A/B testing and optimization
4. Marketing Cookies
Used to deliver relevant advertising and measure campaign effectiveness.
- Targeted advertising
- Campaign performance tracking
- Social media integration
- Retargeting and conversion tracking
Third-Party Cookies
We use services from trusted third parties that may set their own cookies:
- Google Analytics: For website analytics and user behavior tracking
- Stripe: For secure payment processing
- Intercom: For customer support and live chat
- Social Media Platforms: For social sharing and login features
Managing Your Cookie Preferences
You have several options to control cookies:
Browser Settings
Most browsers allow you to block or delete cookies through their settings. Note that disabling essential cookies may prevent the platform from functioning properly.
Cookie Preferences
You can manage non-essential cookies through your account settings or our cookie preference center.
Opt-Out Tools
Cookie Duration
- Session Cookies: Temporary cookies that expire when you close your browser
- Persistent Cookies: Remain on your device for a set period or until manually deleted (typically 30 days to 2 years)
Do Not Track (DNT)
Some browsers support a "Do Not Track" signal. Currently, there is no universal standard for how to respond to DNT signals. We do not alter our data collection practices in response to DNT signals, but you can use our cookie preference center to control tracking.
Updates to This Policy
We may update this Cookie Policy to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of material changes through the platform or via email.
Questions About Cookies?
If you have questions about our use of cookies, contact us at:
Email: privacy@heysales.co.uk